Refund & Cancellation Policy
Last updated June 2026
strangerly.in offers optional one-time premium perks (e.g. Fast Skip, Gender Filter). This policy explains refunds and cancellations for those purchases. Payments are processed securely by Stripe.
One-time, non-recurring
Premium perks are one-time purchases with no auto-renewal — nothing recurring is charged, so there is nothing to "cancel" after a purchase. A perk activates immediately on successful payment.
Refunds
- Because perks are digital and unlock instantly, purchases are generally non-refundable once used.
- If you were charged in error, charged twice, or a perk failed to activate after a successful payment, contact us within 7 days for a full refund of the affected purchase.
- Refunds, where granted, are issued to the original payment method via Stripe and may take 5–10 business days.
How to request
Email billing@strangerly.in with your payment reference / Stripe receipt and a short description. We aim to respond within 3 business days.
Chargebacks
Please contact us first — we'll resolve genuine billing issues quickly. Fraudulent chargebacks may result in a ban.
This policy is offered alongside, and does not limit, any rights you have under applicable consumer law.